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Our customer service

At Lotus Caravans, we’re committed to building the best off-road caravans in Australia, but we’re also committed to delivering the customer service to match.

There is no level that Lotus Caravans will not go to in assisting customers, and time and again our customers have told us that they have received great service from us. We spend time listening to our Lotus Caravans owners and deal with all questions, concerns or issues promptly and professionally.

We genuinely enjoy working with our customers, providing a good, honest, and personal service from start to finish, and this commitment to service extends to our dealerships, too. We maintain a close relationship with our dealers to make sure that they are delivering the same kind of service to all our customers.

For any enquiries, please don’t hesitate to contact the factory on 03 9305 3907 or your local dealership for further assistance.

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